SHIPPING & POLICIES

SHIPPING RATES

Please note, unexpected delays could occur from Canada Post.

C A N A D A 

(Shipping Time: 3-9 business days depending on location.
Mitraya Jewelry is based on the West Coast in Vancouver, BC)

  • Without tracking - $5

  • With tracking by province:

    BC - $16

    AB, SK, YT, NT - $20

    MB, ON, QC, NU - $24

    NB, NS, PE - $26

U S 

(Shipping Time: 4-10 business days depending on location)

  • Without tracking - $12 (approx $8.80 usd)

  • With tracking - $16 (approx $11.80 usd)

I N T E R N A T I O N A L

(Shipping Time: 14-21 business days)

  • Without tracking - $20

  • With tracking - $28

Please note, shipping prices have increased significantly recently, hence the new higher shipping rates.

Thank you for your understanding!

POLICIES

  • All rates are in CAD $

  • All sales are FINAL. I do not offer refunds or exchanges due to hygienic reasons.

  • If you receive your order damaged, please get in touch.

  • If you are not happy with your pieces, please reach out, your satisfaction is my top priority!

  • If you purchase non-tracked shipping and your package gets lost in the mail, unfortunately, I will not be able to replace your order. I recommend purchasing parcel tracking, which includes $100 insurance if you would like to be covered.

  • For US & International orders, you will be responsible for additional duties and charges, if any.

  • If you are interested in placing a larger order and would like to increase your $100 insurance amount, please contact me via the CONTACT form.

If you have any questions or concerns, please reach out via the CONTACT form!