SHIPPING & POLICIES
SHIPPING RATES
Please note, unexpected delays could occur from Canada Post.
C A N A D A
(Shipping Time: 3-9 business days depending on location.
Mitraya Jewelry is based on the West Coast in Vancouver, BC)
Without tracking - $5
With tracking by province:
BC - $16
AB, SK, YT, NT - $20
MB, ON, QC, NU - $24
NB, NS, PE - $26
U S
(Shipping Time: 4-10 business days depending on location)
Without tracking - $12 (approx $8.80 usd)
With tracking - $16 (approx $11.80 usd)
I N T E R N A T I O N A L
(Shipping Time: 14-21 business days)
Without tracking - $20
With tracking - $28
Please note, shipping prices have increased significantly recently, hence the new higher shipping rates.
Thank you for your understanding!
POLICIES
All rates are in CAD $
All sales are FINAL. I do not offer refunds or exchanges due to hygienic reasons.
If you receive your order damaged, please get in touch.
If you are not happy with your pieces, please reach out, your satisfaction is my top priority!
If you purchase non-tracked shipping and your package gets lost in the mail, unfortunately, I will not be able to replace your order. I recommend purchasing parcel tracking, which includes $100 insurance if you would like to be covered.
For US & International orders, you will be responsible for additional duties and charges, if any.
If you are interested in placing a larger order and would like to increase your $100 insurance amount, please contact me via the CONTACT form.
If you have any questions or concerns, please reach out via the CONTACT form!