SHIPPING & POLICIES

SHIPPING RATES

C A N A D A 

(Shipping Time: 3-9 business days depending on location.
Mitraya Jewelry is based on the West Coast in Victoria, BC)

  • Without tracking - $7

  • With tracking - $16 within BC
    $22 rest of Canada

U S 

(Shipping Time: 4-10 business days depending on location)

  • Without tracking - $14

  • With tracking - $18

I N T E R N A T I O N A L

  • With tracking - $35

POLICIES

  • All rates are in CAD $

  • All sales are FINAL. I do not offer refunds or exchanges due to hygienic reasons.

  • If you receive your order damaged, please get in touch.

  • If you are not happy with your pieces, please reach out, your satisfaction is my top priority!

  • If you purchase non-tracked shipping and your package gets lost in the mail, unfortunately, I will not be able to replace your order. I recommend purchasing parcel tracking, which includes $100 insurance if you would like to be covered.

  • For US & International orders, you will be responsible for additional duties and charges, if any.

  • If you are interested in placing a larger order and would like to increase your $100 insurance amount, please contact me via the CONTACT form.

If you have any questions or concerns, please reach out via the CONTACT form!